About Ballina Day Surgery
Ballina Day Surgery offers you a friendly, caring and comfortable environment for a range of surgical procedures that do not require an overnight stay in hospital. The concept of day surgery is based upon minimising the disruption to your normal life.
Our specialist services include:
- Oral Maxillofacial and Implant Surgery
- Plastic and Cosmetic Surgery
- General Surgery
- Urology Surgery
While our atmosphere is relaxed, our equipment and facilities are at the forefront of medical technology and practice. Ballina Day Surgery is committed to ensuring our patients have access to the latest treatments for a range of diseases and conditions.
Our commitment to quality and safety for our patients, staff and visitors is our highest priority. As part of Ramsay Health Care we implement a number of programs and initiatives that support national accreditation and safety standards.
Ramsay Health Care is committed to continued growth and expansion of Ballina Day Surgery to ensure we can deliver the best possible treatments and outcomes for every patient.
New COVID-19 screening system
We have introduced a new screening process to protect the safety and wellbeing of our visitors, patients, employees, doctors and contractors.
The new system requires a person to scan a unique QR code – using the camera function on their smart phone – before they enter the facility.
If you are a visitor, patient or contractor you will need do the following:
||Hold your smartphone camera up to the QR Code which can be found on posters and floor stickers at entrance points. Simply hover the camera over the code as if you were going to take a photo of it.
||Click the link that pops up on your screen and simply follow the prompts
||Answer all questions
||Show your phone confirmation to a screening staff member
||Screening staff may take your temperature and may ask a couple of extra questions
Do I have to wait until I arrive to do the online questionnaire?
You don’t have to wait until you arrive to do this – you can complete this at home but you must do it on the day you are visiting as the code is only valid for 24 hours.
What if I don’t have a smartphone?
If you don’t have a smartphone, don’t worry – we have friendly staff members who will assist you.
What questions will be asked?
You will be asked some simple questions about any possible exposure to COVID-19, such as:
- Have you been cleared following a positive COVID-19 test?
- Have you been in contact with a confirmed COVID-19 case in the past 14 days?
- Have you been formally identified as a close contact of a confirmed case?
- Are you unwell with any cold or flu like symptoms including: fevers, cough, vomiting, diarrhoea, night sweats or chills, or acute respiratory infection including cough shortness of breath or sore throat?
- Have you travelled to an identified hotspot, returned from overseas or from a cruise in the last 14 days?
What happens to personal information collected?
As Australia’s largest private hospital operator, we are experienced with safely and securely storing large amounts of personal and confidential information of our customers. The information entered into our secure system through this screening process will be stored for a maximum of 30 days and then will be deleted.